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Technology Services
101 Tomanek Hall

Contact TigerTech

Tomanek Hall 127
Contact TigerTech

Holiday/School Break Hours

Phone/Chat Hours:
Mon-Thurs: 7:30am - 8pm CT
Friday: 7:30am - 4:30pm CT
Saturday: 9am - 5pm CT
Sunday: Noon - 8pm CT

Walk-in Assistance
127 Tomanek Hall
M-F: 8am-4:30pm CT

Self-Help Online

Technology and Software Purchasing Procedures

  • Important: All computers, tablets and software must be purchased by Technology Services.
  • The existing CTC Request for Services form located in the Lotus Notes workspace should only be used to request SERVICES.  Use the Technology Purchase Request workflow form to submit requests for PURCHASES including new standard computers and/or exception requests to our standard model computers.
  • Departments are allowed to order their own “extras” as outlined on the "Approved Purchases List" below.  Technology Services will no longer be ordering and keeping an inventory of these items.
  • FHSU has various site licenses for Faculty/Staff to use on their University owned devices.  View the full list of available software.  
    • FHSU now has a licensing arrangement with Adobe to provide faculty and staff access to Adobe Acrobat DC and Adobe Creative Cloud products.  Access to these products can be requested by filling out the Adobe Software Request form.  Please read the Adobe software descriptions to determine whether either of these products could be beneficial to you. 

Technology Purchase Request Workflow Form

A new workflow form (Technology Purchase Request) has been developed and should be used for all requests for technology purchases of computers/tablets and any items that are not on the approved purchases list.  This form must also be used for ALL software and license renewals, regardless of price. Technology Services recently implemented new procedures for FHSU’s employee computer replacement and maintenance processes. Before submitting the Technology Purchase Request Form to request a new computer, please review the Computer Provisioning ProceduresAll new standard model computer requests as well as exception requests should be requested using the new Technology Purchase Request form.

  • This form should be routed through the budget authority of all accounts that are to be charged. No orders will be placed until this form has been approved by all budget authorities.
  • Technology Services will not monitor forms that are still in the approval cycle, so requestors should monitor their request to ensure all budget authorities approve the form in a timely manner.
  • Access the form through Lotus Notes workflow (Business Office Workflow).  Fiscal Year 2017 > Enter New Request > Technology Purchase Request

Billing Procedures

  • Technology Services will charge the cost center indicated on the Technology Purchase Request workflow form. It may take some time before the purchase shows up to your cost center, depending on the method of payment that was used by Technology Services to place the order.
  • Changes to cost centers charged will need to be completed by the requesting department by initiating a journal in Workday.

Approved Purchases List: Items that SHOULD be ordered directly by departments

The items included on the list below should be purchased directly by departments without filling out a Purchase Request Form.  Variations to these items or any other special items not listed below may obtain approval by submitting a Technology Purchase Request Form.

  • PC/Mac Wireless Mice and Keyboards
    • Dell KM632 Wireless Keyboard and Mouse
    • Logitech MK710 Wireless Desktop Mouse and Keyboard Combo
  • Webcams
    • Logitech C920 HD Pro Webcam
  • Presentation clickers
    • Kensington K33374USA Wireless Presenter with Laser Pointer

Technology items that ONLY Technology Services can order:

  • Computers (Desktop, Laptop, Surface)
  • Tablets including iPads
  • Monitors
  • Software and Renewals
  • Printers and Scanners
  • Power adapters, video adapters for classroom use, standard issue mouse and keyboard, monitor soundbar speakers
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